Privacy Policy

Last Updated: 21 October 2025

Frame Extractor (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application (“the App”).

1. Information We Collect

a. Device Access

The App accesses videos stored on your device to enable frame-by-frame browsing and screenshot capture.
All video processing occurs locally on your device. We do not upload, transmit, or store your video content.

b. Saved Images

Screenshots generated from your selected video are saved directly to your device’s photo library.
Metadata such as the original video’s date and location may be embedded in the saved image.

c. Analytics Data

We use third-party analytics tools such as:

• Firebase Analytics
• Microsoft Clarity

These tools may collect anonymized data including:

• Device type and operating system
• App usage patterns (e.g., screen views, button taps)
• Crash reports and performance metrics

This data helps us improve the App experience. No personal media content is included in analytics.

d. Advertising & Tracking

The App may display third-party advertisements.
On supported platforms, we implement App Tracking Transparency (ATT) to request your permission before tracking across apps and websites owned by other companies.

2. How We Use Your Information

• Provide and improve App functionality
• Monitor performance and fix bugs
• Understand user behavior to enhance usability
• Serve relevant advertisements (if tracking is permitted)

3. Data Storage & Security

We do not store or transmit your video files or screenshots.
Analytics data is stored securely by our third-party providers and is anonymized to protect your identity.

4. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including:

• The right to access or delete your data
• The right to opt out of tracking or analytics
• The right to withdraw consent at any time

To exercise these rights, please contact us at support@optionallab.com.

5. Children’s Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal data from children.

6. International Users

We are based in Hong Kong, but the App is available globally. By using the App, you consent to the processing of your information in accordance with this Privacy Policy, regardless of your location.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the App and/or on our website. Continued use of the App after changes are posted constitutes your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@optionallab.com
Location: Hong Kong SAR